Current Vaccinations/Veterinarian Information: By signing this contract, owners verify their pets are current on Rabies, Distemper and Parvo-Virus. Proof of Vaccination or current Titer testing shall be provided to Blue Pooch Spaw upon request.
Aggressive or Dangerous Pets: Owners MUST inform Blue Pooch Spaw if your pet(s) bite, has bitten, or is aggressive to people, other pets or specific grooming procedures. Muzzles may be used if necessary. Muzzling will not harm your pet, and protects both the pet and the groomer. Blue Pooch Spaw reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process, and charge a handling fee for Aggressive Dogs in addition to the regular grooming charge. If the pet should bite, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and equipment damage.
Health, Medical Problems & Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior or ill pet and can expose hidden medical problems or aggravate a current one during or after the groom. Because these pets have a greater chance of injury, these pets will be groomed for cleanliness and comfort. In the best interest of your pet this contract/agreement will give Blue Pooch Spaw permission to obtain immediate veterinary treatment for your pet should it be deemed necessary. We will do our best to contact you first, then take your pet to your authorized Veterinarian.
It is agreed that all expenses for Veterinary care will be covered by the pet's owner upon signing this contract/agreement.
Mat Removal: Pets with matted coats need extra attention during their grooming session. Mats left in a pets coat only grow tighter, and can strangle the pet's skin, or eventually tear it open. Blue Pooch Spaw does not wish to cause serious or undue stress to your pet, and will not continually de-mat your pet for you. Mats can be very difficult to remove, and may require the pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbor maggots. After effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to re-grow. Shaved pets are also prone to sunburn and should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases pets may also exhibit brief behavioral changes. Prevention is the best defense against matting by scheduling regular grooming appointments. There is an extra charge for dematting.
Accidents: There is always the possibility an accident could occur. Grooming equipment is sharp, even though we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. In most cases this can happen when a pet is wiggling or moving around. every effort will be made to insure your pet is groomed as safely as possible.
Hold Harmless Agreement: By signing this contract you (or your Agent) agree to hold Blue Pooch Spaw , it's owners, operators, employees, officers and directors harmless from any damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown to Blue Pooch Spaw . It is also further understood and agreed the terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contracts or releases.
No-shows & Cancellations: No shows, last minute cancellations (less than 24 hours notice) or continual re-scheduling are subject to a $55 FEE PER PET which will be added to your next appointment. You may reserve another appointment by credit card for a full groom and the no-show fee. We understand there are emergency situations and will work with you, but not on a continued basis. Please be respectful of our time as we are a by-appointment business, and another client could have taken your appointment if we knew. Please note - No Shows or Last Minute Cancellations during Holiday weeks will result in a $75 no show fee and pre-payment may be needed prior to ALL future appointments.
Medical Bills: Blue Pooch Spaw and My insurance company will need a detailed invoice stating cause of injury, and permission to speak to the Veterinarian who examed your pet.
Final- All grooms are final, Blue Pooch Spaw is happy to make any changes to the groom while we are still at your home. If we have to come back to fix the groom at another time it will be considered a new groom and charged as so.
Returned Check Policy: Checks that are returned are subject to a $55 Service Fee. Future appointments must be paid in Cash or Credit Card PRIOR to the start of your pet’s next appointment.